Solutions
To get and stay in direct contact with your costumers. Close is the communication platform that takes you to the next level. Brands can finally reach the entire audience, at all times and on own terms. Whether it’s a personal offer to a specific person or group, or an urgent message en masse.
It will give you the ability to communicate directly with 70% or more of all your visitors. You gather a huge amount of first party data by a response rate of 58% on interactive surveys. By delivering highly personalised offers it will increase your average order value with 27%.
ACQUIRE. RETAIN. GROW.
Engagement
Delivering meaningful, personalised, inspiring messages at every stage of the customer journey and growing customer lifetime value. Give your customers a warm welcome by providing the exact information and guidance they need, while introducing new opportunities to connect with your brand.
Be their BFF, their tour operator, their concierge: send messages that deliver exactly what they want or need perhaps even before they know they want or need it. That’s the key to building lasting, loyal, win/win customer relationships. Whether you’re sending an upsell offer or reminding them of an item in their shopping cart, use the power of real-time customer intelligence data to growth opportunities.
CLOSE TO ABN AMRO OPEN
UPSELL AND CROSS-SELL
Additional Revenue
The right offer to the right person at the right time. Increases customer lifetime value with smarter upsell & cross sell offers. To make your offer personal yet scalable, all messages can be automated based on internal and/or external triggers.
MARKET RESEARCH TOOL
WITHOUT ADDITONAL COSTS
First Party Data
Ask your visitors about their findings with the interactive surveys in Close. Enrich your customer profiles with data from Close on actions your customers take to your data warehouse, customer data platform or any other solution in your CDP. You get a complete, rationalised picture of who your customers are, what they do and how you can deliver the best customer journey of unprecedented value.
OPTIMISE EVERY CUSTOMER INTERACTION
Real time insights
The Close Builder has a real time integrated performance analytics solution that gives you a full picture of how, when, where and why your customers are connecting with you. So you can spot growth opportunities faster, and infuse data-driven insights in every customer interaction.
100% OWNED DATA
Performance analytics
Connect customer data across all your systems and create a seamless, unique customer experience. Send an unlimited amount of customer data from the Close Builder to any system in your CDP to enrich customer profiles, trigger valuable moments and make smarter decisions.
Crowd Management
HAVE DIRECT AND REAL CONTACT
Guide your guide your customers with real time, hyper-personalised messages triggered by their ticket data, location, zero,- and first-party data, time span or all kind of triggers that will ensure high engagement. Enable marketers to send highly relevant messages quickly and easily. Use data feeds to send your customers contextual content, such as travel updates or recommendations based on their recent purchases or location