An access code guides you to the right event in Close. It is used as a last resort when we were unable to identify your phone number. If you have provided your phone number during registration or purchase, it is important that you use that same telephone number when logging in to Close. This way, Close will know for which event you wish to use the app. If your ticket provider advised you to get Close, you may have to wait for an SMS invitation before you can use the app. If a friend informed you about Close, ask them to invite you through the app.