The Close® app uses QR codes to give you access to the app, to chats and access to events. When you have received a QR code you have to scan it with your phone in order to continue.
- On IOS [Iphone]: 1. Open the Camera app from the Home screen, Control Center or Lock screen. 2. Select the rear facing camera. Hold your device so that the QR code appears in the viewfinder in the Camera app. Your device recognises the QR code and shows a notification. 3. Tap the notification to open the link associated with the QR code.
- On Android: phones that run on Android use a variety of ways to scan QR codes, depending on the brand and model phone you have. For some Android phones it's the same process as for the Iphones, (see above): simply pointing your camera at the QR code. If that doesn't work you can try to take a photo of the QR code, go to the photo gallery, open the photo and look in the settings of the photo to see if there's an option to open the QR code. If that does not work we recommend you to search "How to scan a QR code on a INSERT YOUR PHONE HERE'.